Job Description
Join our dynamic team as a Weekend Customer Experience Specialist at Urban Retail Group! We're seeking energetic professionals who thrive in fast-paced environments while enjoying the flexibility of weekend-only work schedules. Perfect for students, parents, or anyone seeking work-life balance, this role offers competitive compensation and growth opportunities within our expanding retail network. You'll be the face of our brand, creating memorable shopping experiences while developing valuable customer service and sales skills.
Why You'll Love Working With Us:
- Premium weekend-only schedule (Sat-Sun, 10am-6pm)
- Comprehensive product training and career development
- Employee discounts and performance bonuses
- Collaborative, inclusive work environment
Responsibilities
- Deliver exceptional customer service through personalized shopping assistance
- Process transactions accurately using our POS system
- Drive sales through product knowledge and upselling techniques
- Maintain visual merchandising standards and store cleanliness
- Handle inventory management and stock replenishment
- Resolve customer inquiries with empathy and efficiency
- Collaborate with weekend team members to achieve store goals
Qualifications
- Minimum 1 year customer service or retail experience
- Flexible availability exclusively on weekends (no weekday shifts)
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Ability to stand/walk for extended periods
- Valid work authorization in the United States
- Proficiency with mobile devices and basic technology
- Positive attitude and team-oriented mindset