Job Description
Join our dynamic team at Urban Lifestyle Retail Group, where we're revolutionizing the shopping experience in Charlotte's vibrant Uptown district. We're seeking passionate Weekend Customer Experience Specialists to deliver exceptional service during our busiest shopping hours. This role offers flexibility with weekend shifts while providing growth opportunities into full-time positions. Enjoy competitive pay, employee discounts, and a modern work environment in one of Charlotte's most exciting neighborhoods.
Responsibilities
- Deliver personalized customer service through product knowledge and style recommendations
- Process transactions efficiently using POS systems while maintaining accuracy
- Manage inventory and visual merchandising to showcase brand aesthetics
- Collaborate with cross-functional teams to create seamless shopping experiences
- Resolve customer inquiries with empathy and problem-solving skills
- Contribute to weekend sales targets through upselling and loyalty program enrollment
- Maintain pristine store appearance during high-traffic weekend periods
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Availability for weekend shifts (Saturday/Sunday) with potential weekday flexibility
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced, high-energy environments
- Basic math and POS system proficiency
- Passion for fashion and current trends
- Openness to full-time advancement opportunities
- Valid North Carolina work authorization