Job Description
We are seeking dedicated professionals to join our growing team in New York. We offer Weekly Pay and flexible Evening/Weekend Shifts for the right candidates.
As a Part-Time Specialist, you will be the face of our brand, ensuring our clients receive top-tier support while enjoying a flexible schedule.
Responsibilities
- Provide exceptional customer service via phone, email, and live chat during evening and weekend hours.
- Resolve customer inquiries and issues efficiently and professionally.
- Document all customer interactions and feedback accurately in our CRM system.
- Collaborate with the team to meet daily and weekly performance targets.
- Maintain a positive and professional demeanor in a fast-paced environment.
Qualifications
- High school diploma or GED required.
- Must be available to work evenings and weekends.
- Strong written and verbal communication skills.
- Basic computer proficiency and typing speed of 35+ WPM.
- Reliable internet connection for remote/hybrid options.
- Previous customer service experience is a plus but not required.