Job Description
We are currently seeking dynamic individuals to join our growing team in Orlando, Florida. We are urgently hiring for both Part-Time and Full-Time positions with a focus on Evening and Weekend Shifts. If you are looking for a career with growth potential and a supportive environment, we want to hear from you.
Why Choose Apex Solutions?
- Competitive hourly wage ($18.00 - $22.00)
- Flexible scheduling options
- Health and dental insurance for eligible full-time employees
- Professional development and training programs
- Positive, team-oriented work culture
Responsibilities
- Deliver exceptional customer service via phone, email, and live chat.
- Handle customer inquiries, complaints, and orders efficiently.
- Process transactions accurately and maintain detailed records.
- Collaborate with team leads to meet daily performance targets.
- Resolve complex issues while maintaining a professional demeanor.
- Identify opportunities to cross-sell products and services.
- Adhere to all company policies, safety guidelines, and compliance standards.
Qualifications
- High school diploma or GED required.
- Previous customer service or retail experience is a plus.
- Strong written and verbal communication skills.
- Ability to work evenings, nights, and weekends as needed.
- Proficiency with Microsoft Office Suite and basic computer skills.
- Must possess a reliable computer and high-speed internet (for remote roles).
- Strong problem-solving abilities and a customer-first mindset.