Job Description
Join our award-winning team in Charlotte, NC! We're urgently hiring motivated professionals for both full-time and part-time positions with unprecedented schedule flexibility. Whether you're a student, parent, or career changer, we offer competitive pay, comprehensive benefits, and a supportive work environment. Enjoy hybrid work options, professional development, and a culture that prioritizes work-life balance. Apply today and start your journey with us!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Manage daily tasks with minimal supervision
- Collaborate with cross-functional teams to achieve goals
- Adapt to changing priorities while maintaining quality
- Utilize CRM software to document interactions
- Identify opportunities for process improvements
- Maintain accurate records of client interactions
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in teams
- Proficiency with Microsoft Office Suite
- Reliable transportation to Charlotte office (2 days/week)
- Flexibility to work evenings/weekends as needed