Job Description
Join our award-winning team at Capital Gateway Hospitality as we seek a dynamic Evening Receptionist to manage our prestigious downtown property. This urgent opening requires exceptional professionalism and a passion for guest experiences. Enjoy competitive compensation, comprehensive benefits, and the opportunity to work in one of DC's most vibrant neighborhoods. Apply today and become the face of our luxury hospitality brand!
Responsibilities
- Manage all front desk operations during evening shifts with precision and efficiency
- Handle guest check-ins/check-outs using advanced reservation systems
- Respond to emergency calls and security protocols with calm professionalism
- Coordinate transportation and concierge services for high-profile guests
- Maintain immaculate lobby and common areas to 5-star standards
- Process payments and manage cash handling procedures
- Collaborate with night audit team for seamless operations
Qualifications
- Minimum 2 years luxury hospitality or high-end reception experience
- Expertise in Opera, Fidelio, or similar property management systems
- Exceptional communication and conflict resolution abilities
- Availability to work flexible evening/night shifts (3PM-11PM)
- Professional appearance and polished client-facing demeanor
- First Aid/CPR certification preferred
- Valid DC driver's license (for valet operations)
- Spanish language proficiency a major plus