Job Description
Join our award-winning team as an Evening Receptionist at Denver's premier hospitality venue! We're urgently seeking a professional, energetic individual to provide exceptional guest experiences during our evening operations. This role is perfect for those who thrive in fast-paced environments and excel at creating memorable first impressions. Enjoy competitive pay, flexible scheduling, and a vibrant workplace culture. Apply today to start immediately!
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Answer multi-line phone calls and route communications
- Coordinate with housekeeping and security teams
- Process payments and manage cash handling procedures
- Maintain immaculate lobby and reception area
- Resolve guest inquiries and escalate complex issues
Qualifications
- Minimum 1 year hospitality/reception experience required
- Exceptional customer service skills with a positive attitude
- Proficiency in reservation systems (Opera/Micros preferred)
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational skills
- Valid Colorado driver's license (for errands)
- Flexible availability including weekends/holidays
- Basic knowledge of local attractions and services