Job Description
Join our dynamic team at Pacific Paradise Hotels as an Evening Receptionist and become the welcoming face of our luxury hospitality experience! We're urgently seeking a professional, energetic individual to manage our front desk operations during evening hours. This role offers competitive pay, comprehensive benefits, and the opportunity to work in one of Honolulu's most iconic locations. If you thrive in fast-paced environments and excel at creating memorable guest experiences, we encourage you to apply today!
Responsibilities
- Manage check-in/check-out procedures for guests with efficiency and precision
- Handle reservation inquiries and modify bookings using our PMS system
- Process payments, manage cash floats, and reconcile daily transactions
- Coordinate with housekeeping and maintenance teams to address guest requests
- Answer multi-line phone calls and route communications appropriately
- Assist with guest concierge services and local recommendations
- Maintain meticulous front desk organization and security protocols
Qualifications
- Minimum 1 year front desk or hospitality experience required
- Proficiency in reservation systems (e.g., Opera, Sabre)
- Exceptional customer service and conflict resolution skills
- Strong multitasking abilities in high-pressure situations
- Valid Hawaii driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic knowledge of local attractions and transportation
- Ability to lift up to 25 pounds occasionally