Job Description
We're urgently seeking motivated Part-Time Customer Service Associates to join our dynamic team in London. This immediate-start opportunity offers flexible hours (20-25 hrs/week) with competitive pay and rapid onboarding. Perfect for students, career changers, or those seeking supplementary income. Enjoy a supportive environment with growth potential and comprehensive training provided.
Why join us?
- Immediate start opportunity
- Competitive hourly rates
- Flexible scheduling options
- Comprehensive product training
- Career advancement pathways
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve complaints and escalate complex issues appropriately
- Process orders and maintain accurate customer records
- Collaborate with team to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training sessions
Qualifications
- Previous customer service experience preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient in Microsoft Office Suite
- Ability to work flexible hours including weekends
- Positive attitude and customer-first mindset
- Basic knowledge of CRM systems