Job Description
Join Our Dynamic Team Today!
We are urgently hiring for dedicated Part-Time professionals to join our expanding operations in Florida and Chicago, IL.
Looking for flexibility? We offer evening and weekend shifts designed to fit your lifestyle while offering competitive compensation and growth opportunities.
Responsibilities
- Manage Customer Relations: Handle inbound and outbound calls and emails with a focus on efficiency and empathy.
- Shift Management: Work rotating weekend shifts (Saturday/Sunday) and evening hours to support our 24/7 operations.
- Data Entry & Processing: Accurately input customer data and process transactions using our CRM software.
- Issue Resolution: Troubleshoot basic customer inquiries and escalate complex issues to senior management.
- Team Collaboration: Communicate effectively with team members to ensure smooth daily operations.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous customer service or retail experience is a plus.
- Availability: Must be available to work weekends and evening shifts.
- Communication: Excellent verbal and written communication skills.
- Technical: Basic computer literacy and typing skills.