Job Description
We are Urgently Hiring for dynamic Evening Part-Time positions in New York City. Whether you are a college student looking for flexible hours or a professional seeking a second shift, we have opportunities waiting for you.
Why Apply?
- Immediate Start: Onboarding begins within 48 hours of application.
- Student Friendly: Schedules tailored around class timetables.
- Modern Environment: Work in a tech-forward office setting in Midtown Manhattan.
About the Role:
Join a high-performing team where your contributions matter. We value reliability, communication, and a positive attitude. This role offers a fantastic opportunity to gain professional experience while enjoying a work-life balance.
Responsibilities
- Manage and respond to incoming customer inquiries via phone, email, and chat support.
- Perform accurate data entry and maintain up-to-date digital records.
- Assist in scheduling appointments and coordinating daily workflows.
- Collaborate with cross-functional teams to resolve client issues efficiently.
- Provide exceptional service to ensure high customer satisfaction scores.
- Monitor communication channels and prioritize urgent requests.
Qualifications
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Excellent verbal and written communication skills.
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Must be available to work evenings (4:00 PM – 9:00 PM) and weekends.
- Strong attention to detail and problem-solving abilities.
- Reliable internet connection for remote or hybrid task support.