Job Description
Are you looking for a meaningful career in a dynamic environment? Raleigh Public Library is currently seeking a dedicated and detail-oriented Library Assistant to join our high-performing team. We offer a competitive salary, comprehensive benefits package, and a collaborative culture that values professional growth.
In this pivotal role, you will be the face of our library, assisting patrons with a wide range of services while ensuring our extensive collection remains organized and accessible. If you have a passion for information and a knack for customer service, we want to hear from you.
Responsibilities
- Manage the circulation desk, including check-in/check-out processes, fines, and holds.
- Organize, shelve, and maintain library materials to ensure easy accessibility for patrons.
- Assist patrons with technology inquiries, including computer use, Wi-Fi access, and printing services.
- Provide exceptional customer service by answering questions and directing visitors to appropriate resources.
- Assist with the processing of new acquisitions and the maintenance of the library's catalog.
- Support the organization of community events, workshops, and reading programs.
Qualifications
- High school diploma or equivalent; Associate’s degree in Library Science or related field is a plus.
- Previous experience in customer service, retail, or library settings is preferred.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
- Proficiency with Microsoft Office Suite and basic computer skills.
- Excellent verbal communication and interpersonal skills.
- Ability to lift up to 25 lbs and stand for extended periods.