Job Description
Join our award-winning luxury hospitality team as a Senior Evening Receptionist at our premier Chandler location. This high-impact role offers exceptional compensation and career growth for professionals seeking evening flexibility in a dynamic environment. You'll be the first point of contact for VIP guests, managing high-end operations with poise and precision. Our comprehensive benefits package includes health insurance, 401(k) matching, and tuition reimbursement. Why Apply? Competitive pay, state-of-the-art facilities, and opportunities for advancement into management roles.
Responsibilities
- Manage VIP guest check-in/check-out with personalized service standards
- Coordinate concierge services and high-end transportation arrangements
- Oversee evening security protocols and access control systems
- Handle complex billing and payment processing for premium clients
- Train junior staff on hospitality excellence and operational protocols
- Maintain detailed records in property management software
- Coordinate with overnight security and maintenance teams
Qualifications
- 3+ years luxury hospitality or high-end administrative experience
- Advanced proficiency in Opera PMS and Microsoft Office Suite
- Exceptional conflict resolution and crisis management skills
- Valid Arizona driver's license with clean record
- Ability to work independently during evening shifts (4 PM - 1 AM)
- Professional appearance and polished communication style
- First Aid/CPR certification preferred