Job Description
Join Austin's premier retail destination where flexibility meets exceptional customer service! We're seeking dynamic Retail Associates to deliver outstanding shopping experiences with hybrid scheduling options. Our remote-friendly model includes digital inventory management and virtual consultations, blending in-store operations with modern convenience. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values work-life balance. Perfect for tech-savvy individuals passionate about retail innovation and community engagement.
Responsibilities
- Deliver exceptional in-store and virtual customer service via chat/video consultations
- Manage digital inventory systems and process online orders for local pickup/delivery
- Operate POS systems, handle transactions, and maintain accurate records
- Collaborate with remote team members for seamless inventory coordination
- Execute visual merchandising plans and maintain store presentation standards
- Support omnichannel fulfillment including curbside pickup and online returns
- Participate in virtual team huddles and digital training sessions
Qualifications
- 1+ years retail or customer service experience preferred
- Proficiency with digital tools (POS systems, inventory software, video conferencing)
- Strong communication skills with ability to adapt to in-person/virtual interactions
- Reliable transportation for in-store shifts (2-3 days/week)
- High school diploma or equivalent; retail certifications a plus
- Flexibility to work evenings, weekends, and holidays
- Basic math and cash handling skills
- Austin residency or relocation commitment