Job Description
Join Urban Style Retail as a Remote-Friendly Retail Associate and transform the shopping experience for our Richmond community! We're seeking energetic professionals who blend exceptional customer service with modern flexibility. Enjoy hybrid work arrangements combining in-store engagement with remote scheduling, training, and digital support. Our vibrant downtown Richmond location offers a dynamic environment where your passion for retail meets cutting-edge operational tools. Competitive compensation, comprehensive benefits, and growth opportunities await in this pivotal customer-facing role.
Responsibilities
- Deliver outstanding in-store customer experiences through personalized product recommendations and seamless service
- Process transactions accurately using our hybrid POS system (in-store + remote access)
- Manage inventory efficiently through our digital inventory management platform
- Collaborate with team members via remote communication tools while maintaining physical presence during shifts
- Support digital initiatives like curbside pickup and online order fulfillment
- Maintain store presentation standards and visual merchandising
- Participate in remote training sessions to enhance product knowledge and sales techniques
Qualifications
- Previous retail or customer service experience preferred
- Comfortable with hybrid work models and remote collaboration tools (Slack, Zoom)
- Strong communication skills with ability to engage customers in-person and via digital channels
- Basic proficiency with POS systems and inventory management software
- Flexibility to work evenings, weekends, and holidays
- Ability to stand/walk for extended periods during in-store shifts
- Reliable transportation to downtown Richmond location
- High school diploma or equivalent required