Job Description
Join Urban Market Boston's dynamic team as an Evening Retail Associate! We're seeking energetic individuals to deliver exceptional customer service during our peak evening hours (4 PM - 10 PM). As a key member of our downtown boutique, you'll create memorable shopping experiences while supporting our vibrant community. Enjoy flexible scheduling, competitive pay, and a supportive work environment in Boston's premier shopping district. Perfect for students, artists, or anyone seeking a rewarding part-time role!
Responsibilities
- Provide exceptional customer service through product knowledge and personalized recommendations
- Process transactions accurately using POS systems and handle cash/credit payments
- Manage inventory restocking, visual merchandising, and store cleanliness
- Assist with opening/closing procedures including cash reconciliation
- Collaborate with team members to achieve sales targets and operational goals
- Respond to customer inquiries and resolve issues promptly
- Participate in weekly team meetings and training sessions
Qualifications
- Previous retail or customer service experience preferred
- Strong interpersonal skills and approachable demeanor
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Basic math proficiency and comfort handling cash transactions
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent (currently enrolled students welcome)
- Reliable transportation to downtown Boston location
- Positive attitude and commitment to teamwork