Job Description
Join our innovative team as a Remote Library Assistant and help transform how El Paso accesses knowledge! We're seeking a tech-savvy professional to deliver exceptional virtual library services from the comfort of your home. Enjoy flexible remote work while making a tangible impact in our community's educational journey. This full-time role offers competitive compensation, comprehensive benefits, and the opportunity to shape the future of digital accessibility.
Responsibilities
- Deliver virtual reference services via chat, email, and video consultations
- Manage digital resources including e-books, databases, and research platforms
- Assist patrons with remote account management and troubleshooting
- Develop and curate online learning materials for diverse age groups
- Collaborate with team on virtual programming and community outreach initiatives
- Maintain accurate records of digital transactions and user interactions
- Participate in continuous training on emerging library technologies
Qualifications
- Associate's degree in Library Science or related field required
- Minimum 2 years experience in library services or information management
- Proficiency with digital library platforms (Libby, OverDrive, etc.)
- Exceptional written communication skills for virtual patron interactions
- Familiarity with Texas library systems and local resources
- Ability to work independently with minimal supervision
- Bilingual (English/Spanish) certification preferred
- Valid Texas driver's license for occasional on-site visits