Job Description
Join our innovative team as a Remote Library Assistant and help shape the future of digital literacy in Chula Vista! We're seeking a tech-savvy individual passionate about bridging communities through virtual services. This hybrid role combines remote work with occasional on-site collaboration, offering flexibility while maintaining impactful community engagement. You'll be instrumental in expanding our digital resources and supporting patrons from the comfort of your home.
Our library system values diversity, continuous learning, and work-life integration. Enjoy competitive compensation, comprehensive benefits, and the opportunity to work with a forward-thinking team committed to transforming library services in the digital age. Apply today and become part of Chula Vista's evolving knowledge ecosystem!
Responsibilities
- Manage virtual reference services via chat, email, and video calls for remote patrons
- Curate and maintain digital collections including e-books, databases, and online learning platforms
- Assist patrons with digital literacy training, including basic tech troubleshooting and research guidance
- Develop engaging virtual programming for diverse age groups (children to seniors)
- Collaborate with team on digital marketing campaigns promoting library resources
- Conduct remote outreach to underserved communities via virtual workshops
- Maintain accurate records of virtual services and patron interactions
Qualifications
- Associate's degree in Library Science, Information Management, or related field
- Minimum 2 years experience in library services or digital customer support
- Proficiency with library management systems (e.g., Sierra, Koha)
- Exceptional written communication skills for virtual interactions
- Experience with virtual meeting platforms (Zoom, Teams) and digital tools
- Ability to troubleshoot basic technical issues independently
- Bilingual proficiency in English and Spanish (highly preferred)
- Valid California Driver's License (for occasional site visits)