Job Description
Join our innovative team at Chicago Public Library as a Remote Library Assistant! Help bridge the digital divide and serve our diverse community from the comfort of your home. This pivotal role combines traditional library services with cutting-edge digital support, ensuring equitable access to knowledge for all Chicago residents. Enjoy a flexible remote schedule while making a tangible impact on literacy and information accessibility across the city.
We're seeking tech-savvy individuals passionate about democratizing information access. You'll provide virtual reference services, manage digital collections, and support patrons navigating online resources. This position offers a unique opportunity to shape the future of library services in an urban setting with full remote flexibility.
Responsibilities
- Deliver virtual reference services via chat, email, and video calls to Chicago residents
- Manage and curate digital collections including e-books, databases, and streaming media
- Provide tech support for patrons using library digital platforms and resources
- Develop and conduct virtual literacy workshops on digital skills and research tools
- Collaborate with team to maintain accurate online resource directories
- Assist in remote collection development and metadata management
- Support virtual community outreach programs and digital literacy initiatives
Qualifications
- Associate's degree in Library Science or related field required
- Minimum 2 years library experience with digital service focus
- Proficiency in virtual reference tools and library management systems
- Exceptional communication skills for remote patron interactions
- Experience developing digital literacy training materials
- Ability to work independently with minimal supervision
- Knowledge of Chicago's diverse communities and resources
- Certification in digital literacy or information management preferred