Job Description
Join our innovative team as a Remote Library Assistant at the Metropolitan Library System and transform how St. Louis residents access knowledge. This hybrid role combines the satisfaction of traditional library services with the flexibility of remote work, allowing you to serve our community from anywhere in Missouri. We're seeking a tech-savvy professional passionate about digital literacy and customer service excellence. Enjoy competitive benefits, professional development opportunities, and the chance to shape the future of library services in a forward-thinking environment.
Responsibilities
- Manage digital resources, including e-books, databases, and virtual reference services
- Assist patrons with remote research, catalog navigation, and online account management
- Conduct virtual literacy outreach programs and community workshops
- Maintain accurate digital records and assist with collection development initiatives
- Collaborate with team members on digital preservation projects and content curation
- Provide technical support for library platforms and remote access systems
- Develop instructional materials for digital literacy training sessions
Qualifications
- Associate's degree in Library Science, Information Technology, or related field
- Minimum 2 years experience in library services or digital information management
- Proficiency with integrated library systems (ILS) and digital resource platforms
- Strong customer service orientation with remote communication skills
- Experience developing virtual training materials or educational content
- Ability to troubleshoot technical issues independently
- Knowledge of copyright laws and digital resource licensing
- Valid Missouri driver's license (for occasional on-site visits)