Job Description
Join Urban Retail Group as a Remote-Friendly Retail Associate and revolutionize the shopping experience! We're seeking dynamic individuals who blend in-store excellence with virtual support capabilities. Enjoy hybrid flexibility while driving sales, maintaining inventory, and delivering exceptional customer service—both physically and digitally. Our inclusive culture offers competitive pay, career growth, and the freedom to balance work and life. Transform retail with us today!
Responsibilities
- Deliver exceptional in-person and virtual customer service via chat/email support
- Process transactions and maintain accurate POS records
- Manage inventory systems and stock replenishment
- Create engaging digital content for social media and e-commerce
- Train associates on remote customer protocols
- Execute visual merchandising and store presentations
- Collaborate with e-commerce team on fulfillment logistics
- Analyze sales data to optimize remote customer engagement
Qualifications
- 1+ years retail or customer service experience
- Proficiency with digital tools (CRM, POS, e-commerce platforms)
- Strong communication skills for in-person and virtual interactions
- Ability to work independently with minimal supervision
- High school diploma or equivalent required
- Flexibility to work weekends and holidays
- Basic knowledge of inventory management systems
- Valid driver's license for occasional store visits