Job Description
Join Urban Retail Collective as a Remote-Friendly Retail Associate and transform how customers experience retail! We're pioneering a hybrid model where you'll handle in-store operations while supporting digital initiatives from home. This is your chance to blend traditional retail excellence with modern flexibility in Sacramento's vibrant downtown district.
As a key member of our customer experience team, you'll deliver exceptional service both in-store and virtually. We invest in your growth with comprehensive training and offer competitive benefits including health stipends and career advancement paths. Perfect for tech-savvy individuals who thrive in dynamic environments!
Responsibilities
- Deliver exceptional in-store customer service while supporting virtual consultations via video chat
- Process transactions and maintain accurate inventory records through our hybrid POS system
- Execute visual merchandising standards and store presentation guidelines
- Respond to online customer inquiries via chat/email within 2 hours
- Collaborate with remote team members using digital communication tools
- Participate in weekly virtual team meetings and training sessions
- Assist with curating digital product displays and online promotions
Qualifications
- Minimum 1 year retail or customer service experience
- Proficiency with digital communication tools (Zoom, Slack, CRM systems)
- Strong problem-solving skills with ability to multitask in hybrid environment
- Available to work 20-30 hours weekly including weekends
- High-speed internet access for remote work components
- Valid California driver's license (for occasional store inventory runs)
- Ability to lift 25 lbs and stand for extended periods