Job Description
Join Urban Retail Collective's innovative team as a Remote-Friendly Retail Associate in Sacramento! We're transforming traditional retail with hybrid work models that blend in-store energy with digital customer engagement. Enjoy flexible scheduling while delivering exceptional service through our omnichannel platform.
As a key member of our community-focused team, you'll drive sales growth through personalized assistance and seamless online-to-offline experiences. Perfect for tech-savvy individuals who thrive in dynamic environments, this role offers competitive pay plus exclusive employee discounts and professional development opportunities.
Responsibilities
- Deliver exceptional in-store and virtual customer service via phone, chat, and video consultations
- Manage e-commerce order fulfillment and inventory synchronization
- Execute visual merchandising and product displays to maximize appeal
- Process transactions using POS systems while maintaining cash handling accuracy
- Collaborate with remote teams to resolve customer inquiries in real-time
- Contribute to digital marketing initiatives through social media engagement
- Train on new retail technologies and omnichannel tools
Qualifications
- 1+ years retail or customer service experience
- Proficiency with digital communication tools (Zoom, Slack, CRM)
- Strong problem-solving and conflict resolution skills
- Ability to work flexible shifts including weekends and holidays
- High school diploma or equivalent; college coursework preferred
- Valid California driver's license for occasional store visits
- Basic math and data entry proficiency
- Comfortable with remote work protocols and self-management