Job Description
Join our dynamic team at Anaheim Retail Collective, where innovation meets exceptional customer service! We're seeking a tech-savvy Retail Associate to deliver seamless shopping experiences both in-store and virtually. As a remote-friendly role, you'll blend physical presence with digital support, ensuring every customer interaction exceeds expectations. Enjoy competitive pay, flexible scheduling, and a culture that values growth and work-life balance. Perfect for multitaskers passionate about retail evolution!
Why Join Us?
• Hybrid work model (2 days remote/3 days in-store)
• Comprehensive training on digital tools
• Employee discounts and wellness programs
• Career advancement opportunities
Responsibilities
- Deliver omnichannel customer support via in-person, chat, and video consultations
- Manage inventory systems and process shipments using our proprietary digital platform
- Execute virtual styling sessions using augmented reality tools
- Train customers on self-checkout and mobile app features
- Collaborate with store team to maintain visual merchandising standards
- Resolve customer inquiries through remote ticketing system
- Participate in weekly virtual performance reviews
Qualifications
- Minimum 1 year retail or customer service experience
- Proficiency with point-of-sale systems (e.g., Square, Shopify)
- Strong video conferencing and digital communication skills
- Ability to lift 25 lbs and stand for extended periods
- High-speed home internet access required for remote days
- Flexible availability including weekends and holidays
- Valid CA driver's license (for occasional supply runs)
- Spanish fluency preferred