Job Description
Join our innovative team at Laredo Public Library System as a Remote-Friendly Library Assistant! We're seeking a passionate individual to deliver exceptional library services while enjoying the flexibility of remote work. This hybrid role combines on-site support at our vibrant Laredo locations with virtual assistance to our diverse community. You'll be instrumental in promoting literacy, managing digital resources, and ensuring seamless access to knowledge for all residents. If you're tech-savvy, customer-focused, and eager to make a difference, apply today to become part of our forward-thinking library family!
Responsibilities
- Manage digital circulation systems and online resource databases
- Provide virtual reference services via chat/email/video calls
- Assist patrons with remote access to e-books, audiobooks, and research tools
- Coordinate curbside pickup and homebound delivery services
- Develop and maintain engaging virtual programming for all age groups
- Support social media content creation and community outreach initiatives
- Collaborate with team on collection development and digital archiving
Qualifications
- High school diploma or equivalent; library science certification preferred
- Proficiency with library management systems (e.g., Sierra, Koha)
- Experience with virtual collaboration tools (Zoom, Microsoft Teams)
- Strong digital literacy and troubleshooting skills
- Exceptional written and verbal communication abilities
- Customer service experience with diverse populations
- Ability to work independently with minimal supervision
- Bilingual (English/Spanish) highly desirable