Job Description
Join Urban Retail Solutions as a Remote Friendly Cashier and transform how customers experience retail! We're seeking tech-savvy individuals to manage seamless in-person and virtual checkout experiences from our NYC hub. Enjoy flexible scheduling while representing premium brands with exceptional service.
This hybrid role combines on-site customer interactions with remote administrative tasks. We provide all necessary equipment and training for success in our modern retail environment.
Responsibilities
- Process in-store and remote payment transactions using our integrated POS system
- Assist customers with product inquiries and virtual consultations
- Manage cash handling, reconciliation, and daily reporting
- Maintain accurate inventory records through remote inventory management software
- Resolve customer inquiries via chat/video support while on-site
- Uphold brand standards through remote customer experience protocols
- Collaborate with store teams through digital communication tools
Qualifications
- High school diploma or equivalent with 1+ years customer service experience
- Proficiency with POS systems and digital payment platforms
- Exceptional communication skills for virtual customer interactions
- Basic math accuracy and cash handling experience
- Ability to work flexible hours including weekends
- Strong problem-solving skills for remote customer support
- Reliable high-speed internet connection for remote tasks