Job Description
Join Mountain Brew Coffee Co., Reno's premier artisan coffee destination, where passion meets flexibility! We're seeking a Remote-Friendly Barista to elevate our customer experience through exceptional service and digital engagement. This unique role blends in-person coffee craftsmanship with virtual customer support, allowing you to work remotely while maintaining the heart of our café culture. Enjoy competitive pay, flexible scheduling, and a vibrant team atmosphere. Apply today to become part of Reno's coffee revolution!
Responsibilities
- Prepare and serve specialty coffee drinks with precision and artistry
- Engage customers via virtual platforms for order inquiries and loyalty programs
- Assist in developing digital coffee education content for remote customers
- Maintain cleanliness and organization of both physical and digital workspaces
- Collaborate with team members on inventory management through remote systems
- Contribute to social media campaigns showcasing café offerings
- Handle remote customer feedback and resolution with exceptional care
Qualifications
- Minimum 1 year professional barista experience
- Proficiency in remote communication tools (Zoom, Slack, etc.)
- Strong knowledge of coffee brewing techniques and product origins
- Exceptional customer service skills with digital adaptability
- Ability to multitask between in-person and remote tasks efficiently
- Food safety certification preferred
- Reliable transportation to on-site shifts
- Positive attitude and passion for coffee culture