Job Description
Join our dynamic team as a Remote Evening Receptionist and become the friendly voice of Coastal Business Solutions! We're seeking a professional and tech-savvy individual to provide exceptional virtual front-desk support during evening hours. This fully remote role offers the perfect work-life balance while serving our valued clients across Virginia Beach and beyond. Enjoy flexible scheduling from your home office while delivering top-tier administrative support. If you're a customer service champion with strong organizational skills, we encourage you to apply today!
Responsibilities
- Manage professional virtual reception services including call handling, email triage, and live chat support
- Schedule and coordinate client appointments across multiple departments
- Maintain accurate digital records and update CRM systems in real-time
- Process incoming/outgoing correspondence and manage document workflows
- Coordinate with on-site teams for seamless operational handovers
- Handle confidential information with discretion and professionalism
Qualifications
- Minimum 1 year experience in virtual reception or administrative support
- Proficient with Microsoft Office Suite and cloud-based communication tools
- Exceptional verbal/written communication skills in English
- Ability to work independently with minimal supervision
- Reliable high-speed internet connection and quiet home office setup
- Strong multitasking abilities and attention to detail
- Available to work flexible evening shifts (4 PM - 12 AM EST)