Job Description
Are you seeking a flexible, remote career in Tampa, FL? Join our elite remote support team and enjoy the freedom of working from home with a schedule that perfectly fits your lifestyle.
We are currently seeking dedicated Evening Part Time Customer Support Specialists to join our growing network. Whether you are looking for a part-time role to supplement your income or a stable career with flexible hours, we offer the perfect balance of professional growth and work-life harmony.
Why Join Our Tampa Team?
- 100% Remote Work: Eliminate the commute and work from the comfort of your home office in Tampa.
- Flexible Schedule: Enjoy the freedom of evening shifts (4:00 PM - 12:00 AM EST) that allow you to manage your personal commitments.
- Competitive Pay: Earn between $18.00 - $24.00 per hour based on your experience level.
- Professional Development: Clear pathways for advancement within our remote-first culture.
Don't miss this opportunity to be part of a dynamic team in the heart of Florida's tech scene.
Responsibilities
- Answer inbound customer inquiries via chat, email, and phone during designated evening shifts.
- Resolve complex technical issues and provide accurate product information to clients.
- Maintain a high level of customer satisfaction and retention rates.
- Document all interactions and case resolutions in our CRM system accurately.
- Collaborate with the Tampa-based support team to share insights and best practices.
- Stay updated on product features to provide expert guidance to customers.
Qualifications
- High school diploma or equivalent required; Associate’s degree in Business or Technology preferred.
- Proven experience in customer service or technical support (remote experience is a significant plus).
- Must be available to work evening shifts consistently.
- Strong written and verbal communication skills with a professional demeanor.
- Reliable high-speed internet connection and a quiet workspace.
- Proficiency with basic computer applications and CRM software.