Job Description
Join FlexHire Solutions and transform your schedule with our remote part-time customer specialist role! Perfect for students, parents, or anyone seeking flexible income without sacrificing impact. Work from anywhere in Oklahoma while supporting Fortune 500 clients with exceptional service. Enjoy competitive pay, performance bonuses, and a supportive virtual team environment. No commute, no office politics – just meaningful work that fits your life.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve inquiries efficiently while maintaining high satisfaction scores
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams for complex issue resolution
- Participate in ongoing training to enhance product knowledge
- Meet weekly performance metrics for response time and resolution rate
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong verbal/written communication skills
- Proficient with digital tools (CRM, email, chat platforms)
- Reliable high-speed internet connection
- Ability to work independently with minimal supervision
- Available 20-25 hours/week (flexible scheduling available)