Job Description
Join Nashville's premier hospitality team as a Part-Time Guest Services Associate! Enjoy the unique benefit of weekly pay while delivering exceptional guest experiences in our vibrant downtown location. This role offers flexible scheduling perfect for students, professionals, or anyone seeking supplemental income. We provide comprehensive training and a supportive team environment where your contributions are recognized and rewarded promptly every week.
Responsibilities
- Deliver outstanding customer service to all hotel guests
- Process check-ins/check-outs efficiently using property management systems
- Handle guest inquiries and resolve issues with professionalism
- Manage reservations and coordinate with housekeeping/departments
- Maintain lobby areas and common spaces to brand standards
- Assist with special events and group check-ins
- Complete daily reporting tasks accurately
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to work flexible shifts including nights/weekends
- Valid Tennessee driver's license (if required for errands)
- Positive attitude and problem-solving aptitude