Job Description
Join our dynamic team at Baltimore Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences during high-traffic weekend shifts. Enjoy flexible hours while making a real impact in our vibrant downtown Baltimore location. Perfect for students, parents, or anyone seeking work-life balance. Training provided with advancement opportunities for top performers.
Responsibilities
- Provide exceptional in-person customer service and product guidance
- Process transactions accurately using POS systems
- Manage inventory and maintain organized displays
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to ensure smooth operations
- Support visual merchandising initiatives
- Adhere to all safety and compliance protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Reliable weekend availability (Sat/Sun 10am-6pm)
- Basic math proficiency for cash handling
- Positive attitude with service-oriented mindset
- Must pass background check