Job Description
Join our award-winning tech team in Manchester! Innovate Solutions Ltd is seeking a dynamic Part-Time Tech Support Specialist to deliver exceptional customer service while troubleshooting cutting-edge systems. This hybrid role offers 25 hours/week with flexible scheduling and competitive benefits. Perfect for tech enthusiasts seeking work-life balance in the UK's digital hub.
Responsibilities
- Provide remote and in-person technical support for hardware/software issues
- Diagnose network connectivity problems and implement solutions
- Train staff on cybersecurity best practices and new tools
- Maintain detailed documentation of incidents and resolutions
- Collaborate with IT team on system upgrades and maintenance
Qualifications
- CompTIA A+ or equivalent certification required
- Minimum 2 years desktop support experience
- Proficiency in Windows/macOS and cloud platforms
- Strong troubleshooting and communication skills
- Ability to work independently with minimal supervision