Job Description
Join our dynamic remote team as a Part-Time Customer Specialist and enjoy the flexibility of daily pay! Perfect for students seeking work-life balance, this role offers fully remote hours with no commute. At FlexiPay Solutions, we empower talent with same-day payments through our proprietary payroll system. Gain valuable experience in client relations while supporting our Fortune 500 partners in the tech sector.
Why Choose Us?
- Same-day pay via direct deposit
- Flexible scheduling around your classes
- Comprehensive virtual training
- Career advancement opportunities
- Collaborative remote team culture
Responsibilities
- Resolve customer inquiries via chat/email within SLA
- Process transactions and update CRM records
- Identify upsell opportunities for premium services
- Collaborate with cross-functional teams on case resolution
- Maintain 95%+ customer satisfaction metrics
- Document interactions in Salesforce daily
- Participate in bi-weekly virtual team huddles
Qualifications
- Currently enrolled in accredited college/university
- Excellent written communication skills
- Proficient in Microsoft Office Suite
- Ability to work independently with minimal supervision
- Reliable high-speed internet connection
- Previous customer service experience preferred
- Available 20-25 hours/week (evenings/weekends)
- Strong attention to detail and time management