Job Description
Are you a detail-oriented professional looking for a rewarding part-time opportunity in the heart of Oakland? Oakland Community Wellness Center is seeking a dedicated and professional Receptionist to join our dynamic team immediately.
In this pivotal role, you will be the first point of contact for our patients and visitors, ensuring a welcoming and efficient front-office experience. We pride ourselves on our community-centric approach and are looking for someone who embodies our core values of integrity, compassion, and excellence.
Why Join Us?
- Competitive hourly rate ($20 - $25/hour)
- Flexible part-time schedule
- Supportive and collaborative work environment
- Immediate start available
If you are ready to make a difference in your community and excel in a fast-paced setting, we want to hear from you!
Responsibilities
- Greet and welcome visitors and patients with a professional and friendly demeanor, managing the front desk reception area.
- Answer and route incoming phone calls, taking accurate messages and transferring to the appropriate personnel promptly.
- Manage incoming emails and correspondence, ensuring timely responses and filing documents appropriately.
- Schedule and confirm patient appointments using our digital calendar systems, minimizing no-shows.
- Handle cash handling, including processing payments and maintaining accurate cash drawers.
- Assist with light administrative tasks such as data entry, filing, and preparing meeting materials.
- Ensure the reception area is clean, organized, and well-stocked with necessary supplies.
Qualifications
- High school diploma or GED required; previous receptionist experience preferred.
- Proven experience in customer service or front desk administration.
- Excellent verbal and written communication skills with a polished telephone manner.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with scheduling software.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Reliable, punctual, and able to work independently.
- Must be able to pass a background check.