Job Description
The Opportunity: We are seeking a highly organized, professional, and welcoming Part-Time Receptionist to join our dynamic team in the heart of Atlanta, GA. If you thrive in a fast-paced environment and possess exceptional interpersonal skills, we want to meet you.
As the first point of contact for our valued patients and visitors, you will play a crucial role in ensuring our front office operates seamlessly. We offer a competitive hourly rate and a supportive work culture.
Responsibilities
- Front Desk Management: Greet and welcome all visitors and patients with a professional demeanor, ensuring a positive first impression.
- Communication: Handle incoming calls and emails efficiently, directing inquiries to the appropriate team members.
- Appointment Scheduling: Manage the appointment calendar, confirm appointments, and reschedule as necessary to optimize daily flow.
- Administrative Support: Process incoming mail, maintain the reception area, and assist with filing and data entry tasks.
- Inventory Management: Monitor and replenish office supplies and reception stationery to ensure smooth operations.
- Customer Service: Address patient concerns with empathy and resolve issues professionally to maintain high satisfaction levels.
Qualifications
- Experience: Minimum 1-2 years of experience in a front desk or receptionist role.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Communication: Excellent verbal and written communication skills in English.
- Professionalism: High level of professionalism, reliability, and time management skills.
- Education: High school diploma or equivalent required; Associate’s degree preferred.
- Availability: Ability to work a flexible schedule, including some evenings or weekends if needed.