Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Baltimore Medical Center. We're seeking a warm, professional individual to be the first point of contact for patients and visitors in our dynamic downtown practice. Enjoy a supportive environment with flexible scheduling and opportunities for growth within our renowned organization.
Responsibilities
- Manage incoming calls, emails, and visitor inquiries with exceptional professionalism
- Schedule patient appointments efficiently using our EMR system
- Verify insurance information and collect co-payments accurately
- Maintain clean, organized reception area and waiting spaces
- Assist with administrative tasks including filing and data entry
- Coordinate with clinical staff to ensure seamless patient flow
- Uphold HIPAA compliance and patient confidentiality standards
Qualifications
- High school diploma or equivalent required
- 1+ years experience in customer service or reception role
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Flexible availability including occasional weekends