Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Baltimore Medical Center! We're seeking a polished professional to deliver exceptional patient experiences while supporting our administrative operations. Enjoy flexible scheduling, competitive compensation, and a vibrant downtown Baltimore work environment. Perfect for students or career changers seeking work-life balance.
Responsibilities
- Manage patient check-in/out procedures with accuracy and empathy
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments using Epic EHR software
- Process insurance verification and collect co-pays
- Maintain clean, organized reception area and patient records
- Coordinate with clinical staff for patient flow efficiency
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years customer service or reception experience
- Proficiency with Microsoft Office Suite
- Strong communication and multitasking abilities
- Experience with EHR systems (Epic preferred)
- Punctual with exceptional time management
- Ability to remain calm under pressure
- Background check and HIPAA compliance required