Job Description
Join Oklahoma City Community Services and make a meaningful impact in our vibrant community! We're seeking dynamic Customer Service Specialists for flexible part-time and full-time roles. Whether you're balancing studies, family, or seeking career growth, we offer competitive pay, comprehensive training, and a supportive environment. Help us deliver exceptional service to residents while building your professional skills in one of Oklahoma's fastest-growing sectors.
Why Join Us?
- Flexible scheduling options for work-life balance
- Opportunities for advancement to full-time roles
- Health benefits available for full-time employees
- 401(k) matching program
- Professional development stipends
Responsibilities
- Respond to customer inquiries via phone, email, and in-person
- Process applications and documentation accurately
- Maintain detailed client records in CRM systems
- Collaborate with cross-functional teams to resolve issues
- Conduct outreach to community members
- Participate in regular training sessions
- Support community events and initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency with Microsoft Office Suite
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Valid Oklahoma driver's license (if field visits required)
- Bilingual candidates (Spanish) strongly encouraged