Job Description
Join New York's premier lifestyle retailer as a Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service in our dynamic Manhattan flagship store. Whether you're seeking flexible part-time hours or a full-time retail career, this role offers growth opportunities in one of the world's most vibrant cities. Enjoy competitive pay, generous employee discounts, and a supportive team environment.
Why You'll Love Working With Us:
- Flexible scheduling options for students and professionals
- Comprehensive product training and career advancement paths
- Inclusive culture celebrating diversity and innovation
- Convenient location near major transit hubs
Responsibilities
- Deliver personalized customer service across in-store and digital channels
- Process transactions and maintain accurate inventory records
- Collaborate with visual merchandising team for compelling displays
- Resolve customer inquiries with empathy and product expertise
- Support inventory management and stock replenishment processes
- Participate in seasonal events and promotional campaigns
- Contribute to store cleanliness and operational excellence
Qualifications
- High school diploma or equivalent; college students encouraged
- 1+ years customer service or retail experience preferred
- Exceptional communication and problem-solving abilities
- Comfortable with POS systems and basic tech tools
- Flexible availability including weekends and holidays
- Ability to stand for extended periods and lift 25 lbs
- Valid work authorization for US employment
- Passion for fashion and NYC retail landscape