Job Description
Join our dynamic team at TechHub Solutions as a Part-Time Evening & Weekend Shift Associate! We're seeking energetic professionals to support our 24/7 tech operations during evening and weekend hours. Enjoy flexible scheduling, competitive pay, and a collaborative environment in the heart of San Jose's tech corridor. Perfect for students, freelancers, or anyone seeking supplemental income with consistent hours.
Why Work With Us?
- Competitive hourly rates with growth opportunities
- Modern, tech-forward workspace in downtown San Jose
- Comprehensive onboarding and skills training
- Free parking and public transit reimbursement
- Employee discounts on tech products
Responsibilities
- Monitor and maintain server infrastructure during evening shifts
- Respond to customer support tickets via chat and email
- Assist with weekend deployment of software updates
- Document system logs and incident reports
- Collaborate with on-call engineers for escalations
- Perform routine system backups and health checks
- Train junior associates on weekend protocols
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of IT support concepts
- Ability to work independently with minimal supervision
- Strong problem-solving and communication skills
- Flexibility to work evenings (5 PM - 1 AM) and weekends
- Proficiency with Windows/Linux operating systems
- Experience with ticketing systems (Jira, Zendesk)
- Valid driver's license (for occasional hardware pickups)