Job Description
Join our dynamic team at Urban Hospitality Group and become part of Boston's vibrant hospitality scene! We're seeking energetic Part-Time Evening & Weekend Associates to deliver exceptional guest experiences during our peak hours. Perfect for students, artists, or anyone seeking flexible evening and weekend schedules in the heart of Boston. Enjoy competitive pay, a supportive team environment, and opportunities for growth. No prior experience required—we provide comprehensive training!
Responsibilities
- Deliver outstanding customer service with a warm, professional demeanor
- Manage guest check-ins, check-outs, and reservation inquiries
- Prepare and maintain clean, inviting common areas and guest facilities
- Handle cash transactions and POS operations accurately
- Collaborate with team members to ensure seamless service during evening/weekend shifts
- Address guest concerns promptly and escalate issues as needed
- Adhere to all safety and sanitation protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Availability for evenings (4 PM - 12 AM) and weekends (Fri-Sun)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic math skills for cash handling
- Reliable transportation to Tremont Street location
- Positive attitude and team-oriented mindset
- No prior experience required—training provided