Job Description
Join FlexPay Solutions and transform your schedule into your advantage! We're seeking energetic Evening/Weekend Customer Specialists in Charlotte to deliver exceptional service while enjoying flexible hours and daily pay. Perfect for students, parents, or anyone seeking work-life balance without the wait for payday. Our modern downtown office offers a vibrant team environment with cutting-edge technology and growth opportunities.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using our proprietary payment system
- Resolve client inquiries with empathy and efficiency
- Maintain detailed transaction records in compliance with financial regulations
- Collaborate with cross-functional teams to optimize service delivery
- Participate in weekend training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (college students encouraged)
- Availability for evenings (4 PM - 10 PM) and weekends (Sat/Sun)
- Basic proficiency with point-of-sale systems and digital tools
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Reliable transportation to downtown Charlotte location
- Previous customer service experience preferred but not required