Job Description
Join our dynamic team as a Part-Time Evening/Weekend Customer Service Specialist at Urban Hospitality Group! We're seeking energetic individuals to deliver exceptional guest experiences during our busiest hours. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in the heart of Minneapolis. Perfect for students, parents, or anyone seeking a rewarding part-time role with growth opportunities. Apply today and become part of Minnesota's premier hospitality experience!
Responsibilities
- Provide outstanding customer service during evening and weekend shifts
- Handle guest inquiries, reservations, and check-in/check-out processes
- Manage payment transactions accurately using POS systems
- Maintain immaculate facility standards through regular cleaning and organization
- Collaborate with cross-functional teams to ensure seamless operations
- Resolve guest concerns with professionalism and empathy
- Support inventory management and stock replenishment duties
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Availability for evenings (4pm-12am) and weekends (Sat/Sun)
- Strong communication and problem-solving skills
- Proficiency with basic computer systems and POS technology
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork
- Reliable transportation to downtown Minneapolis location