Job Description
Join our dynamic team and make an immediate impact in Oakland's vibrant community! We're seeking passionate individuals for flexible evening and weekend shifts in our customer service department. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions matter. This is your opportunity to grow professionally while serving local residents with excellence. Immediate openings available – start your career today!
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions during evening and weekend hours
- Process transactions and resolve inquiries efficiently using our CRM system
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain accurate records of customer interactions and service metrics
- Assist with inventory management and facility operations during shift hours
- Participate in ongoing training to enhance product knowledge and service skills
- Uphold company standards of professionalism and community engagement
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Minimum 6 months customer service or retail experience
- Availability to work evenings (4 PM - 10 PM) and weekends (Sat/Sun)
- Proficiency with Microsoft Office Suite and customer service software
- Strong communication skills with multilingual abilities a plus
- Valid California ID and reliable transportation
- Ability to thrive in fast-paced, team-oriented environments
- Background check and drug screen required (company-covered)