Job Description
Are you looking for a rewarding part-time opportunity in the heart of Washington, DC? Metro Support Services is currently seeking a dedicated and detail-oriented Evening Shift Support Associate to join our dynamic team. This role is perfect for individuals seeking a flexible schedule with weekend availability.
We pride ourselves on delivering exceptional service and operational excellence. As an Evening Shift Associate, you will play a crucial role in maintaining our high standards of customer satisfaction during our peak operational hours. If you are a self-motivated professional looking for a stable role with growth potential, we want to hear from you.
Why Join Us?
- Flexible Schedule: Focus on your other commitments with our reliable evening and weekend shifts.
- Competitive Pay: Earn a competitive hourly wage based on experience.
- Modern Environment: Work in a professional, inclusive, and supportive office setting in the District.
Responsibilities
- Manage and respond to incoming communications, including emails and phone inquiries, during evening hours.
- Process administrative documents and data entry with high accuracy and attention to detail.
- Assist in coordinating weekend schedules and ensuring smooth shift transitions.
- Provide exceptional customer service to internal and external clients.
- Monitor office systems and report any technical or operational issues immediately.
- Collaborate with the day shift team to ensure seamless operations across all shifts.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous experience in administrative support, customer service, or office management is a plus.
- Must be available to work evenings (e.g., 4:00 PM - 8:00 PM) and weekends (Saturdays & Sundays).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Ability to work independently with minimal supervision.