Job Description
Are you a student seeking flexible evening shifts? Or a professional looking for a part-time role with work-life balance? River City Support Services is currently hiring for entry-level positions in Memphis, TN.
We pride ourselves on a modern, inclusive work environment that accommodates diverse schedules. Whether you prefer working from our downtown Memphis office or from the comfort of your home, we have opportunities tailored to your needs.
Why Join Us?
- Flexible evening schedules ideal for students.
- Opportunity to work remotely from anywhere in Memphis.
- Competitive hourly pay starting at $15/hr.
- Comprehensive training and career growth pathways.
Don't let your studies or other commitments hold you back. Apply today and take the first step towards a rewarding career with a company that values your potential.
Responsibilities
- Customer Assistance: Provide high-quality support to clients via phone, email, and live chat during evening hours.
- Issue Resolution: Identify and resolve customer inquiries and complaints efficiently and professionally.
- Documentation: Maintain accurate and up-to-date records of customer interactions and transactions.
- Schedule Management: Adhere strictly to the assigned evening shift schedule to ensure team coverage.
- Communication: Collaborate effectively with remote team members and on-site supervisors.
- Feedback: Assist in gathering and reporting customer feedback to improve our services.
Qualifications
- Education: High school diploma or GED required; college students are strongly encouraged to apply.
- Experience: No prior professional experience required; entry-level friendly.
- Availability: Must be available to work evenings, weekends, and holidays as needed.
- Technical Skills: Basic computer proficiency and reliable internet connection (for remote roles).
- Communication: Excellent verbal and written communication skills.
- Reliability: A strong work ethic and the ability to work independently.