Job Description
Join our dynamic team at Columbus Hospitality Group as a Part-Time Evening Receptionist! This role is perfect for professionals seeking evening flexibility while delivering exceptional guest experiences in our boutique downtown location. You'll be the first point of contact for our high-profile clients, ensuring seamless operations and creating memorable interactions. Enjoy competitive pay, comprehensive training, and a supportive work environment that values your contributions. Apply today and become part of Columbus' premier hospitality experience!
Responsibilities
- Manage front desk operations during evening hours (4 PM - 11 PM), including check-ins, check-outs, and guest inquiries
- Handle multi-line phone system with professionalism, directing calls and taking messages
- Process reservations and manage room availability through our proprietary booking system
- Coordinate with housekeeping and security teams to maintain facility standards
- Assist with billing inquiries, payment processing, and basic administrative tasks
- Uphold brand standards through attentive customer service and problem resolution
Qualifications
- Minimum 1 year of front desk or hospitality experience required
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, RainMaker)
- Strong multitasking abilities in fast-paced environments
- Valid Ohio driver's license and reliable transportation
- Availability to work evenings, weekends, and holidays
- Basic knowledge of local attractions and transportation options