Job Description
Join our dynamic healthcare team as a Part-Time Evening Receptionist at Grand Oaks Medical Center! This flexible evening position (4:00 PM - 9:00 PM, weekends required) offers the perfect opportunity to showcase your exceptional customer service skills while supporting our front desk operations. We're seeking a polished professional to create welcoming first impressions, manage communications efficiently, and ensure seamless patient experiences in a fast-paced environment.
What We Offer:
- Competitive hourly pay with weekly paychecks
- Comprehensive training and professional development
- Supportive team culture in a state-of-the-art facility
- Free parking and convenient downtown location
Responsibilities
- Warmly greet patients, visitors, and staff with exceptional professionalism
- Manage multi-line phone system, accurately route calls, and take detailed messages
- Check patients in/out using our EMR system, verify insurance, and collect copays
- Maintain organized reception area, including brochures, forms, and waiting space
- Coordinate with clinical staff to ensure efficient patient flow and appointment management
- Handle incoming/outgoing mail, packages, and courier services
- Perform light administrative tasks including filing, data entry, and document scanning
Qualifications
- High school diploma or equivalent required; college coursework preferred
- Minimum 1 year customer service or receptionist experience
- Proficiency with Microsoft Office Suite and basic EMR systems
- Exceptional verbal communication and active listening skills
- Ability to multitask and prioritize in a high-volume setting
- Strong attention to detail and accuracy in documentation
- Professional appearance with reliable evening/weekend availability