Job Description
Join our award-winning downtown Buffalo team as a Part-Time Evening Receptionist and become the face of our luxury boutique hotel. This role offers flexible evening hours (3 PM - 11 PM) in a vibrant, fast-paced environment where your customer service skills shine. You'll manage front desk operations, coordinate guest experiences, and ensure seamless operations during peak evening hours. Perfect for students or professionals seeking supplemental income with a dynamic team culture.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Coordinate transportation arrangements and local activity bookings
- Handle cash transactions and maintain accurate financial records
- Oversee evening security protocols and emergency response procedures
- Maintain pristine lobby and common area standards
- Collaborate with housekeeping and security teams
- Process reservations and manage room availability systems
Qualifications
- Previous front desk or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Sabre)
- Ability to multitask in high-pressure situations
- Valid driver's license with clean driving record
- Strong attention to detail and organizational abilities
- Flexible availability including weekends and holidays